Center for Building a Culture of Empathy

   Home    Conference   Magazine   Empathy Tent   Services    Newsletter   Facebook    Youtube   Contact   Search

Join the International Conference on: How Might We Build a Culture of Empathy and Compassion?


Empathic Design
Empathy Circles

  Restorative Empathy Circles
Empathy Tent
Training
Conference
Magazine

Expert Interviews
Obama on Empathy

References

    Books
    Conferences
    Definitions
    Experts
(100+)
    History
    Organizations
    Quotations
    Empathy Tests

 

Culture of Empathy Builder:  Arlie Russell Hochschild

Bridging Empathy Walls
Arlie Hochschild

 

Arlie Hochschild is an American sociologist and academic. She is professor emerita of sociology at the University of California, Berkeley. Hochschild has long focused on the human emotions which underlie moral beliefs, practices, and social life generally. Arlie is author of:
Strangers in Their Own Land: Anger and Mourning on the American Right.

 

Publisher's Weekly notes:
"After evaluating her conclusions and meeting her informants in these pages, it's hard to disagree that empathy is the best solution to stymied political and social discourse."



Berlin Wall, by Thierry Noir

"An empathy wall is an obstacle to deep understanding of another person, one that can make us feel indifferent or even hostile to those who hold different beliefs or whose childhood is rooted in different circumstances." 

"We, on both sides, wrongly imagine that empathy with the "other" side brings an end to clearheaded analysis when, in truth, it's on the other side of that bridge that the most important analysis can begin."

"We are all the surveyors, drafters, and followers of "empathy maps" - which show us whom and whom not to empathize with. Just as political maps can be drawn and redrawn, so too can empathy maps - depending on the interplay of gender, race, class, and nationality."

 
 

Links

 

Bridging Empathy Walls: Arlie Hochschild Interviewed by Edwin Rutsch 

 


Scaling the Empathy Wall: Listening with Curiosity and Interest - Arlie Russell Hochschild, Ph.D.
 

 



 

Strangers in Their Own Land: Anger and Mourning on the American Right.

 

 

 

Quotes on Empathy
 

 




 

"It built the scaffolding of an empathy bridge. We on both sides, wrongly imagine that empathy with the "other" side brings an end to clearheaded analysis when, in truth, it's on the other side of that bridge that the most important analysis can begin."




 

"It was empathy walls the interested me. An empathy wall is an obstacle to deep understanding of another person, one that can make us feel indifferent or even hostile to those who hold different beliefs or whose childhood is rooted in different circumstances."  p5
 

"We settle for knowing our opposite numbers from the outside. But is it possible, without changing our beliefs, to know others from the inside, to see reality through their eyes, to understand the links between life, feeling, and politics: that is: to cross the empathy wall." p5

 

"Maybe the best way to find out, I thought, was to reverse the "Big Sort," to leave my blue neighborhood and state, and try to scale the empathy wall." p10

 

"He is an empathy wall leaper." p62

 

"In my travels, I was humbled by the complexity and height of the empathy wall."  p233

 


Empathy Maps

"When we draw a map, we draw boundaries around zones - we empathize with people in the empathy zone, and, not with those outside it. We imagine certain individuals or types of people as eligible for empathy, and others, not. To widen the criteria for entrance into an empathy zone, we try out empathy on a wide variety of people."

"We are all the surveyors, drafters, and followers of "empathy maps" - which show us whom and whom not to empathize with. Just as political maps can be drawn and redrawn, so too can empathy maps - depending on the interplay of gender, race, class, and nationality."

"So empathy maps are not given to us: We develop the art of making them. Some maps are mere sketches."


 

Articles, Interviews and Videos

 

Mens et Manus America: A Conversation with Arlie Hochschild
"if you are going to the heart of the right, maybe there is something about you that is a little more right.
I find a core missing idea , in those two responses. The missing idea is that you can't remain exactly who you are and empathically take as your challenge to cross into the experience of another person. That is a very important missing idea and one that raises issues  that face us today going forward."

 

 


Why red states depend on and distrust government the most
 


"Sociologist Arlie Russell Hochschild set out to explore what she saw as a paradox in American political life: red states depend the most on the federal government, but also distrust it the most. It's the topic of her new book, "Strangers in Their Own Land: Anger and Mourning on the American Right," for which she traveled to Louisiana to research the phenomenon. She sits down with Jeffrey Brown."



Scaling the Empathy Wall
By Laura Saponara
October 21, 2016  - GreaterGood.Berkeley.edu
In her new book, Arlie Hochschild urges us to feel what Donald Trump voters feel.
"Hochschild - s method is to listen, which she did over a five-year period, to pipe fitters, plant operators, telephone repairmen, building contractors, a gospel singer, and a pastor - s wife who refers to Rush Limbaugh as "my brave heart." These are people who have struggled over decades to survive the indignities of a declining economy and environment. They are all staunch supporters of the Tea Party, a conservative political movement that arose in response to the election of Barack Obama."

 

Talking with Strangers: A Journey to the Heart of the Right
A new book encourages us to scale the "empathy wall" to understand a segment of Trump supporters
by Chuck Collins

"A deeper understanding - and an invitation to scale the "empathy wall" - comes from veteran sociologist Arlie Russell Hochschild in her new book, Strangers In Their Own Land: Anger and Mourning on the American Right.  The book is, as its second subtitle suggests, "A Journey to the Heart of Our Political Divide.""
 

 

 Ezra Klein Show: Arlie Hochschild on how America feels to Trump supporters

  • "Why she feels empathy on the part of people who disagree is an important part of creating dialogue

  • Whether empathy and respect are in tension with each other-

  • Why many white men don't feel they're part of a privileged group

  • What she thought of Clinton's comments that half of Trump's supporters are a "basket of deplorables"

  • And much more.

  • This is a time when listening and empathy are in shorter supply than ever, at least in American politics. It's well worth listening to Hochschild's advice on how to bring both back. "



Scaling the Empathy Wall
By Laura Saponara
"What does she discover? Plenty. Scaling the empathy wall allows her to perceive an undeclared class war - but not the one liberals and progressives see, between the one percent and the 99 percent. This class war is between the middle class, the working class - and the poor. The federal government is on the wrong side of that war, providing help to the poorest while neglecting everyone else. The oil and gas industry - and business in general - offers jobs and hope, a way forward, leadership and wealth. The poor reject work and steal tax dollars, in the view of people Hochschild interviews; that makes them immoral. Tha
t's why her subjects -  greatest scorn goes to the poor and their greatest respect goes to the people who pursue profit. People like Donald Trump."

 

 

Talking with Strangers: A Journey to the Heart of the Right
A new book encourages us to scale the "empathy wall" to understand a segment of Trump supporters
by
Chuck Collins

"There are many theories and explanations for the rise of Donald Trump and the current incarnation of white right-wing populism. A deeper understanding - and an invitation to scale the "empathy wall" - comes from veteran sociologist Arlie Russell Hochschild in her new book, Strangers In Their Own Land: Anger and Mourning on the American Right.  The book is, as its second subtitle suggests, "A Journey to the Heart of Our Political Divide."



 

Emotional Labor around the World: An Interview with Arlie Hochschild

"MO: You - ve written about "empathy maps" and the German sociologist Gertrud Koch dedicated her book, Pathways to Empathy, to you. What's an empathy map?


AH: It's a social space we envision enclosed by boundaries separating it from other social spaces. We empathize with those inside that space, and not with people outside it. Two groups of people can be equally capable of empathy and equally active at the hidden practices which enhance empathy but, given their different maps, refuse empathy to one another. To expand our maps, we need to feel our way across the boundaries we set between them. I'm keenly interested in just how we do that."