Irmtraud Kauschat is a medical doctor in Germany who works
with alternative medicine, Compassionate Communication (NVC) and
restorative conflict processes. She uses empathy in her medical practice
and has done conflict mediation in Kenya.
Empathy is like creating bridges between people. The
opposite is like a big river between people where they are separated.
Which ways do
you know to express empathy/connect with people
empathetically?
silent empathy
the classical NVC way, guessing feelings and needs especially
empathic listening
empathic listening in big groups as a way to reconciliation
How to Build a Culture of
empathy?
empathy in the healthcare system, recognizing patients as experts of their
life, for example patients tell me: I have observed this or that, other doctors told me, "this can't be"
not seeing a human being
as "my enemy", this can be politicians, members of a different faith like
Muslims, etc.
Transcripts
00:00 Introduction
(transcription pending)
(Video
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