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Culture of Empathy Builder: John Wenger
Transcripts
: quantum shifting: Beyond empathy As a sociatrist, I’m passionate about people in business developing greater ability to stand in each others’ shoes. It’s one of the cornerstones of the work we do at Quantum Shift and is central to nurturing greater health in organisations. This is often given the name “empathy”. I bristle a little, however, when I hear someone say, “I can have empathy for them, but…..”
There is an embodied knowing that comes via the act of role reversal, beyond mere thought and cognitive understanding, which facilitates a deeper ability to live in someone else’s skin. Getting this at a head, heart and gut level changes our world beyond what we thought possible. It becomes harder to switch off our empathy and behave as if people are mere resources when we have a full experience of what it’s like for them.
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