Center for Building a Culture of Empathy

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Culture of Empathy Builder: Dorrie Fontaine  

http://j.mp/VdRyvx 
 

Dorrie Fontaine and Edwin Rutsch: How to Build a Culture of Empathy in Healthcare

Dorrie Fontaine, is Dean of the School of Nursing at the University of Virginia. At the school she started the Compassionate Care & Empathic Leadership Initiative (CCELI) "which exists to create dialogue around and preparedness for nurses who deal every day with people in life-changing situations–one-time or chronic illness, terminal disease, end-of-life care and even death itself–and all the highly-charged, complex issues surrounding them.

 The CCELI focuses on systems that optimize patients’ and their family’s quality of life, incorporate compassion and empathy into personal behavior, interprofessional interactions and encounters with patients and families.  We’re developing clinical, educational and research initiatives that further those aims. Our ultimate vision is to reduce human suffering and promote health and well-being by fostering compassionate people and systems."

 

"Can compassion be taught? UVa Nursing's all volunteer army of nurses, physicians, administrators, professors and students are learning concrete ways to insert compassion into every patient interaction -- and they're bolstering their own resilience in the process."

Sub Conferences: Health Care

 
 
 

Dorrie Fontaine and Edwin Rutsch: How to Build a Culture of Empathy in Healthcare
 

Transcripts

  • 00:00 Introduction

  • (transcription pending)

  • (Video Transcriptions: If you would like to take empathic action and create a transcription of this video, check the volunteers page.  The transcriptions will make it easier for other viewers to quickly see the content of this video.)

 


UVa School of Nursing's Compassionate Care & Empathic Leadership Initiative

 Watch video about teaching compassion at UVA School of Nursing

 

"Can compassion be taught? UVa Nursing's all volunteer army of nurses, physicians, administrators, professors and students are learning concrete ways to insert compassion into every patient interaction -- and they're bolstering their own resilience in the process."

 

 

2013-01-22- Open hearts: Is compassion something you can teach?

 At the heart of the initiative is the idea that compassion can be taught.
"Since her arrival, Fontaine has built on that idea with the Compassionate Care and Empathetic Leadership Initiative. It’s a long title for a simple concept: Give nurses the tools to take on the challenge of facing illness and death on a daily basis, and they’ll be better prepared to help patients and families do the same. Better health care relationships, better health care.

At the heart of the initiative is the idea that compassion can be taught. Nursing students keep journals reflecting on their experiences, practice tough conversations with simulated patient encounters, and attend workshops and retreats where they learn techniques to clear their minds."