Center for Building a Culture of Empathy

   Home    Conference   Magazine   Empathy Tent   Services    Newsletter   Facebook    Youtube   Contact   Search

Join the International Conference on: How Might We Build a Culture of Empathy and Compassion?

1 HCD Introduction
2 HCD Organizations
    To Interview
3 Process (overview)
4 Manuals
5 Classes-Workshops
6 The Process
7 In Education
8 Videos
10 Brainstorming
11 Sort
15 Empathy Maps  

Empathic Design Conference
Empathic Design Magazine

   Design and Empathy


HCD Warm-Up Activities






Empathy and HCD  >  5 Classes,  Workshops, Conferences - Free Course - Workshop: Human-Centered Design for Social Innovation  ***
Human-Centered Design for Social Innovation Course Materials
"Human-Centered Design for Social Innovation is a five-week course that will introduce you to the concepts of human-centered design and help you use the design process to create innovative, effective, and sustainable solutions for social change. No prior design experience necessary.... The course is designed to be conducted over 5 weeks. However, we understand that some teams might move at a different pace. "



“A 90-minute video-led cruise through our methodology”
Welcome to the’s Virtual Crash Course resource page!



Macromedia University Design Thinking MOOC
"Welcome to the Macromedia University Design Thinking MOOC.
The Macromedia University MOOC Design Thinking is about understanding and implementing the methodology of Design Thinking. You will learn how Design Thinking uses creative, human centered techniques as a strategic approach to stimulate innovation. "



Free D.School Workshop  - Outline

In this experiential course, Stanford lecturer and Epicenter Associate Director Leticia Britos Cavagnaro and her team will take you on a journey to learn the design thinking process. This methodology for human-centered creative problem solving is used by companies and organizations to drive a culture of innovation. The Design Thinking Action Lab will provide the inspiration, tools and support you need to discover the joy of learning by doing as you tackle an innovation challenge in the real world. 

Video: Design Thinking Action Lab



Innovative Learning Conference,
Oct. 17 & 18, 2013. For Educators & Parents, prek-12th grade topics,
located at The Nueva School, Hillsborough, California.San Francisco Bay Area


EDUC 338X 2011 Launching Page

 Educ 338x

 Define - Define lecture for Educ 338x from Stanford on Vimeo.
For a class for educators.   Covers the Define stage. 

Define - POV deconstruction with Molly (for EDUC 338X students)
   POV deconstruction with Molly (for EDUC 338X students) from Stanford on Vimeo.


TestLecture for Educ 338x
 Test Lecture for Educ 338x from Stanford on Vimeo.


Stanford Classes  (watch the series - very good)



We’ve also created a handful of “mixtapes that provide step-by-step instructions on how to use some of our methods in sequence over the course of a half-day working session and Museum project

"This paper, co-authored by the San Francisco Museum of Modern Art (SFMOMA) and the teaching team of the course “Design Thinking Bootcamp” at Stanford’s Hasso Plattner Institute of Design (, documents a partnership between SFMOMA and the in Fall 2012. For this partnership, a class of multidisciplinary graduate students took on a design challenge for SFMOMA and prototyped innovative, divergent solutions following the design thinking process. In this paper, we will share the stories of the students’ process and insights, provide examples of the prototypes they developed, and discuss the impact the project had on the museum’s approach to collaborative problem-solving."

Video: Define lecture for Education 338x
Video for education field. It's part of an online course about HCD for educators.

"Design Charrette is an intensive, hands-on workshop that brings people from different disciplines and backgrounds together to explore design options for a particular area or site. Charrettes can take place in a single session or be spread out among two or three workshops. The goal of the charette process is to capture the vision, values, and ideas of the community and everybody collaborate to create innovative solutions"

Human Centered Design Community

  • - Methods: tools and tips that will help you master the HCD process.

    • Hear - Determine who to talk to, how to gather stories, and how to document your observations

    • CREATE  - Generate opportunities and solutions that are applicable to the whole community.

    • DELIVER - Take your top solutions, make them better, and move them toward implementation.

    • Uses Constructivist Pedagogies

  • hcd toolkit: CREATE "EMPATHIC DESIGN pg 10: Creating solutions through empathy is a way for the design team to blend their expertise with the on-the-ground needs of people. Empathy means deep understanding of the problems and realities of the people you are designing for. It is important to do research across many different groups of people and to “walk in their shoes’’ before the Create phase if employing empathic design methods. By understanding people deeply, empathic design can lead to both appropriate and more breakthrough solutions. But this method challenges the design team to not just understand the problem mentally, but also to start creating solutions from a connection to deep thoughts and feelings.

    Consider using empathic design when:

    • the design team has specific skills required to develop solutions

    •  the solutions you are seeking are “new to the world”

    • community politics make it difficult to select a few individuals to work with  pg 89"

 Institute of Design at Stanford