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Join the International Conference on: How Might We Build a Culture of Empathy and Compassion?


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International Online Conference on:
How Might We Build a Culture of Empathy and Compassion?
Permanently Ongoing

Sub Conference:  The Workplace, Business and Corporation

http://j.mp/Kssiwt

 

Empathy in the Workplace Magazine
International News Magazine about Empathy in the Workplace.

 

Empathy Deficit Disorder:
Healing from Our Mix-ups About Work, Home, and Sex

Jackie Acho

Jackie Acho is President of The Acho Group, a strategy and leadership consulting firm. Prior to founding The Acho Group in 2005, she was a Partner in the Midwest Complex of McKinsey & Company. She has worked for technology, industrial, academic, nonprofit, and economic development clients on a variety of issues, with particular focus on growth and innovation, strategy, and leadership development for more than 25 years. Jackie is co-author or Empathy Deficit Disorder: Healing from Our Mix-ups About Work, Home, and Sex.

 

The empathy deficit disorder is the result of an economic system built on the separation of work and home. This separation has devalued the most foundational form of empathy - the emotional, embodied, so-called affective empathy that is our birthright. As a result we have forgotten who we are...
 


(Source: Wikipedia Dance)

By aligning our new external reality with our innermost humanity, co-creation offers a solution to our empathy deficit disorder and an opportunity to unite our divided world. Empathy is that powerful.


Sub Conference: Workplace

Putting Empathy into
Business and Artificial Intelligence

Minter Dial

Minter Dial is a thought-leader, author, consultant and professional speaker. He is president and founder of Digitalproof Consultancy, a strategic firm providing digital and brand consulting to clients including Kering Group, Samsung, Google and L'Oreial.  Minter is author of, Heartificial Empathy, Putting Heart into Business and Artificial Intelligence. The objective of this book is to explore ways to increase empathy in business and machines.

 

For business, empathy may be the biggest untapped lever for productivity, customer fidelity and long-term profitability!



Source Wikipedia


Here are five of the best ways to strengthen your empathy muscle and abilities:

1. Listen. Practice active listening, by reformulating what you hear out loud...

2. Explore Differences....

3. Read Fiction...

4. Do Mindfulness...

5. Know Why....

Sub Conference: Workplace

From Command to Empathy
Suman Ghose

Suman Ghose holds an undergraduate degree from Indian Institute of Technology, Kharagpur & an MBA from Indian Institute of Management, Bangalore. He has 22+ years' corporate work experience in some of the world's top multinational companies such as Cadbury's, Intel, Philips and PwC. Suman's focus areas are Leadership Development, Creative Problem Solving (including Decision Making & Cognitive Biases), Design Thinking (trained on Stanford D-school's methodology) & Emotional Intelligence (Personal and Social Competence). He is co-author of  From Command to Empathy: Using EQ in the Age of Disruption.
 

In a world characterized by globalization and rapidly evolving technology, change is a given. The primary workforce is evolving and is now dominated by millennia's who seek purpose and empathy - a phenomenon that top management grapples with.
 

Sub Conference: Workplace

 Practical Empathy: For Collaboration and Creativity in Your Work
Indi Young and Edwin Rutsch

"Indi Young is an expert consultant in user experience, offering her services in empathy research, strategy, and redesign to organizations around the world. She has helped with digital applications, services, process design, and content strategy. She focuses on helping engineers, designers, and stakeholders tackle the hardest problems by understanding the people they're trying to support. Indi offers workshops for any size group and provides consulting on an affordable basis. She offers her services directly and also through the Rosenfeld Media Experts group."    Indi is author of, Practical Empathy: For Collaboration and Creativity in Your Work(Put in the promotion code "CULTURE" for a book discount on the Rosenfeld publisher website)
 

"Conventional product development focuses on the solution.
Empathy is a mindset that focuses on people, helping
you to understand their thinking patterns
and perspectives.
"
 

From the book forward. "Indi Young's book is a practical manual for practicing empathy, which is a skill, not an innate talent. Empathy is a mindset that can be learned and improved with practice. There are best practices, techniques, and tools that help you get your own ego out of the picture and focus on what things are like from another person's perspective. It is not easy to do really well, but it is worth doing really well! And Indi's book shows you how to do it. Practical Empathy offers advice on how to practice an empathetic mindset toward other people involved in the conception, design, or implementation of a product."


Sub Conference: Human-Centered-Design and Business and Work

The Practice of Empathy-Based Management
George Langelett

George Langelett is a professor of management and economics at South Dakota State University in Brookings. He teaches classes in management, small business management, human resource management, marketing research, and macroeconomics. George is author of How Do I Keep My Employees Motivated? The Practice of Empathy-Based Management.

 

From the book description, "Every person in your organization desires to be understood and accepted. The purpose of this book is to teach you how to empathize with each of your employees, and create a better work environment. When work days become mundane, you will learn how to create a sense of connection with your employees. During stressful times, you can display empathy to calm and reassure each employee, so that they can think clearly and problem solve.

 

How Do I Keep My Employees Motivated? provides clear, specific techniques that teach you how to empathize and create an atmosphere where everyone working for you feels accepted and understood. Through empathy you will be able to create an environment that results in professional growth."

 


Detail of Diego Rivera fresco, 'Detroit Industry, or Man and Machine' (Wikipedia)

 

"My purpose in writing this book is to explain the

importance of empathy in management practices

and how managers can learn to apply empathy

 in order to alter the work environment in a

positive manner for everyone involved."
 

 

Sub Conference: Workplace, Management and Business

Empathetic Marketing:
How to Satisfy the 6 Core Emotional Needs of Your Customers
 Mark Ingwer

Mark Ingwer is a business psychologist and the founding partner of Insight Consulting Group, a global marketing and strategy consultancy specializing in consumer and business insights.  He has over 25 years experience applying his unique blend of psychology, marketing, and business acumen to helping companies optimize their brand and marketing strategy based on an in-depth understanding of their customers.

 


Marco Polo travelling (wikipedia)


The business community...
often it fails to practice empathy in its marketing
 and thus falls short of truly connecting
with customers.

 

Mark is author of Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers.  He writes,  "A business that invests in empathy devotes itself to understanding the emotional needs and motivations of its customers, and aligns itself to meet them. Companies have increasingly embraced the role of emotion in selling products and services, but often merely pay lip service to its importance without understanding how to harness it."

Sub Conference: Workplace

Organizing through Empathy: Introduction: Kathryn Pavlovich, Keiko Krahnke

Kathryn Pavlovich is Associate Professor at the University of Waikato, New Zealand. She has a special interest in conscious capitalism, enterprise, self-leadership, ethics and spirituality.

Keiko Krahnke is Associate Professor at the University of Northern Colorado. She has research interest in empathy, systems thinking, ethics, and spirituality.
 

In this interview, editors Kathryn Pavlovich and Keiko Krahnke  give a broad overview of the book and the individual chapters.

 

Organizing through Empathy. "This book challenges the existing paradigm of capitalism by providing scientific evidence and empirical data that empathy is the most important organizing mechanism.... Empathy dissolves the boundaries between self and others, and feelings of  altruism towards others are activated. This process results in more compassionate and caring contexts, as well as helping others in times of suffering. This book provides evidence from neuroscience and quantum physics that it is empathy that connects humanity, and that this awareness can create a more just society.

Sub Conferences: Workplace and Science

Organizing through Empathy: Chp. 10: by Lori A. Gano-Overway
The Caring Climate: How Sport Environments Can Develop Empathy in Young People 

Lori A. Gano-Overway is Associate Professor in Health and Exercise Science interested in the psychosocial aspects of physical activity. 

 

Lori teaches sport psychology, health and exercise psychology, motor behavior, research methods, and administration of sport and physical education programs
 

 Organizing through Empathy. "This book challenges the existing paradigm of capitalism by providing scientific evidence and empirical data that empathy is the most important organizing mechanism."

 

"By developing empathy, youth learn to attend to emotional cues, listen, become sensitive to others, understand another's perspective, and read the needs of others, which allows them to work and live with others in community and act with compassion toward others' needs."  
Sub Conferences: Workplace and Science

Organizing through Empathy: Chp. 12 by Peter Senge and Keiko Krahnke

Transcendent Empathy: The Ability to See the Larger System

Keiko Krahnke is Associate Professor of Management; Business Communications at University of Northern Colorado in the Montfort College of Business. Areas of research interests include spirituality and business, systems thinking, Appreciative Inquiry, and corporate citizenship.

 

Peter Michael Senge is an American scientist and director of the Center for Organizational Learning at the MIT Sloan School of Management.

"We suggest that empathy is something broader than knowing or feeling another's psychological or emotional state. The fundamental concept of empathy is to care about another as if you were in the shoes of the other. Our purpose here is to expand this caring to the larger living systems of which we are part. We propose the notion of "transcendent empathy" as the ability to see these larger systems in time and space, to move beyond mere intellectual understanding to embrace "system sensing" as a doorway to other awareness of what exists now and to future possibilities."
Sub Conferences: Workplace and Science

Four Week Series:
Pattie Porter (The Texas Conflict Coach) Interviews Edwin Rutsch & Keiko Krahnke

4. Building a Culture of Empathy in the Business World and Beyond  -  Listen to Podcast  -  See Video

 In our final episode of the series Conflict and Empathy: Where Has Empathy and Compassion Gone? Keiko Krahnke from the University of  Colorado will join me and Edwin Rutsch, Center for Building a Culture of Empathy to discuss how do we foster empathy in a business, work and  beyond?   We will also look at the larger social systems and see how we can build a truly global culture of empathy.
Sub Conferences: Workplace

Keiko Krahnke: How to Build a Culture of Empathy in Business

Keiko Krahnke is Associate Professor of Management; Business Communications at University of Northern Colorado in the Montfort College of Business.  Areas of research interests include spirituality and business, systems thinking, Appreciative Inquiry, and corporate citizenship. Currently interested in learning about human consciousness and teaching empathy and compassion.

She says, Empathy is wholeness and knowing that we are all part of one field and are interconnected. The opposite of Empathy is being trapped in narcissism.

 

Coauthor: Empathy, Connectedness and Organisation. 'In this paper, we conceptually explore the role of empathy as a connectedness organising mechanism. We expand ideas underlying positive organisational scholarship and examine leading-edge studies from neuroscience and quantum physics that give support to our claims. The perspective we propose has profound implications regarding how we organise and how we manage. First, we argue that empathy enhances connectedness through the unconscious sharing of neuro-pathways that dissolves the barriers between self and other.'
Sub Conferences:
Education and Workplace

Anita Nowak: Dissertation: Pedagogy of Empathic Action as Informed by Social Entrepreneurs

In this interview, Anita Nowak talks about her PhD dissertation titled 'Introducing a Pedagogy of Empathic Action as Informed by Social Entrepreneurs.''

"I contend that our innate human empathy can be leveraged as a tool of social change through the practice of Empathic Action. Furthermore I argue that a Pedagogy of Empathic Action offers the best means by which to foster this."

The dissertation addresses five questions;

  1. What is empathy? 

  2. What is Empathic Action?  Acting on empathy for another/others.

  3. What group of individuals is already practicing Empathic Action?

  4. How might narrative inquiry interviews with such individuals inform a Pedagogy of Empathic Action? 

  5.  What are the broad strokes  of such a pedagogical approach?
    Sub Conferences:
    Education and Workplace