Center for Building a Culture of Empathy

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The Center for Building a Culture of Empathy is the home of the global empathy movement. Our mission is to build a movement for creating a global worldwide culture of empathy and care. We do this through a variety of means.  First is by community organizing and by collecting, curating and organizing all the material we find on the internet on the topic.  A current  focus is on forming an International Empathy Trainers Association (IETA), an academic empathy training literature review meta-study, and public Empathy Tent listening deployments.

 

We are also a portal for resources and information about the values of empathy and compassion. The site  contains the largest collection of; articles, conferences, definitions, experts, history, interviews, organizations, videos, science and much more about empathy and compassion. To stay up to date on the latest, sign up for our Facebook: Page, Group and Causes  now.

Our current project is to develop our Empathic Design Trainings and Conference on, How Might We Build a Culture of Empathy? Contact us if you'd like to be involved in organizing this event. Let's help fill the empathy deficit by making people more aware of the fundamental importance of empathy and compassion in our lives. This is a collaborative project and we invite you to take part. Send an email if you'd like to get involved with the group or with creating this video, etc.

 

Blog Roll: Join the Quest 
Latest
interviews, panel discussions, etc,

We reached the 400+ Empathy Circles, Panels and Interviews milestone!!!  There are over 400 hours of experts from around the world talking about how we might build a culture of empathy.

Designing Cultures of Empathy
Michael Ventura

Michael Ventura is founder and CEO of Sub Rosa, a strategy and design studio. Sub Rosa's clients include a variety of Fortune 100 companies, as well as some of the world's most progressive start-ups. Michael  is author of Applied Empathy: The New Language of Leadership.

 

Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding-your consumers, your colleagues, and yourself-and it's a direct path to powerful leadership.

 

As such, Applied Empathy presents real strategies, based on Sub Rosa's design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value).

 

Quotes from the book.
"With empathy, complex problems become more understandable, teams becomes more effective, and companies become more nimble."



Les Femmes d'Alger,  Pablo Picasso   (Wikipedia)

"Unfortunately, few of us have received a formal education in empathy, and as adults, we end up intuitively feeling our way through to solutions based on our prior experience and skills."

 
 

Listening Well:
The Art of Empathic Understanding

William  R Miller

William R. Miller is Emeritus Distinguished Professor of Psychology and Psychiatry at the University of New Mexico, with over forty years of experience in teaching empathic understanding. He is a co-founder of motivational interviewing. His many books include; Lovingkindness, Quantum Change, Motivational Interviewing, and Portals. His latest book is Listening Well: The Art of Empathic Understanding. In this interview we talk about his book and how to be a better empathic listener.
 

Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience.

 

Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening.  Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change.

 

Is Empathy Our Most Dangerous and
Self-Indulgent Emotion?

Danny Penman

 

 

Danny Penman is a journalist and author. He has worked for the BBC and "The Independent" and is a feature and comment writer for the "London Daily Mail". He holds a PhD in biochemistry and a postgraduate diploma in newspaper journalism. He is author and coauthor of several books on Mindfulness including, "Mindfulness: An Eight-Week Plan to Finding Peace in a Frantic World" and "The Art of Breathing." He wrote an article which was critical of empathy entitled, Empathy Our Most Dangerous and Self-Indulgent Emotion? We dialogue with Danny about his article. He writes;

 

Empathy is, in some ways, a necessary precursor to compassion. It provides the motivational force to actually relieve another's distress. But it can also be a 'negative' or even a coercive emotion because it is ethically neutral...

So empathy alone can be quite dangerous (and arguably a little self-indulgent). To my mind, empathy carries with it a slight tinge of entertainment or even voyeurism...

We might learn to deal with them with intelligence and compassion, rather than risk making them worse with empathy...

Pursuing an Ethic of Empathy in Journalism
Janet Blank-Libra

Janet Blank-Libra teaches courses in journalism as well as foundational courses in composition and literature at Augustana University, Sioux Falls, South Dakota. She also regularly teaches courses in literary journalism and creative nonfiction. Janet is the author of Pursuing an Ethic of Empathy in Journalism. This book advances a journalistic theory of empathy, challenging long-held notions about how best to do journalism based only on "objectivity". Because the institution of journalism has typically equated empathy and compassion with bias, it has been slow to give the intelligence of the emotions a legitimate place in the reporting and writing process.   
 


 

"When journalists practice an ethic of empathy and compassion, they do not forfeit their objectivity. Empathy seeks to understand the other, not produce agreement with the other. For this reason, empathy compels fair treatment of all sources. Just as one should empathize with the poor person, he or she should empathize with the public official." 

Day Of Empathy
crime hurts, justice should heal
Jessica Jackson Sloan

Jessica Jackson Sloan is a human rights attorney, the National Director & Co-Founder with Van Jones of an organization called #Cut50, which is a national bipartisan effort aimed at reducing America's incarceration rate. She also serves as the Mayor of Mill Valley, California.
#Cut50 organizes the Day of Empathy in the first week of March. To cultivate empathy and empower partners and activists, #cut50 provided content that would help build understanding for the experiences of incarcerated people and victims of crime.


Take the Pledge to Choose Empathy

Empathy is, at its simplest, the ability to understand and be aware of the feelings and thoughts of other people, so much that you actually co-experience them. Empathy is one of the most important aspects of cultivating harmonious relationships, enhancing emotional awareness, and reducing harm - yet it can be complicated at times. Threatened by judgment and fear, we risk opportunities to connect to do good for all.
 


 

With empathy, understanding, and love, we can build the political will needed to rectify the damage caused by the incarceration industry on individuals, families, and our society.
 

 
 
 

Free Speech, The Empathy Tent, and
Constructive Dialogue

By Lou Zweier, Dave Gottfried and Edwin Rutsch

 

What is the meaning of "Free Speech" if people don't listen to each other? We hear from all sides and every quarter that there is a need for constructive dialogue on so many critical issues; for people who disagree to start listening to each other. We strongly agree, and we have been passionately pursuing creating space for such dialogues both face-to-face and online. We also see that many are afraid to engage in dialogue on emotionally charged topics because of where things might lead. This is as true at public protests as it is in homes and community meetings. How do we think about and discuss these kinds of issues constructively? How might we do this without dehumanizing each other and scapegoating? How might we begin to hear each other and empathize even if we don't agree?
 


A conservative and a Berkeley progressive hug after taking part in
an
Empathy Circle dialogue about gun control.

 

As an example, a Jewish member of our team participated in dialogue with members of Identity Evropa, a white supremacist group. When one of them asked "what is Nazism anyway" the Jewish
speaker responded

 

"For me Nazism means that half my extended family was killed, that my father at age 10 and his immediate family were forced to flee Austria, and that the surviving members of my family are now spread all
over the world
".

 
 
 
 

Importance of Empathy in the 'Google Memo',
James Damore - Fired Google Engineer

James Damore, Edwin Rutsch, Lou Zweier, Indi Young

 We hold a Empathy Dialogue Circle with James Damore, fired Google Senior Software Engineer and author of the 'Google Memo' to find out.
 

 In his memo, James had called for de-empathizing empathy. In this dialog we talk about the nature and benefits of Empathy. For this discussion, we use the Empathy Circle, a structured process for inclusive, effective and constructive dialogue that allows everyone to be heard to their satisfaction.

The Vision of a Culture of Empathy
John Kinyon  

 John Kinyon provides training, coaching, and facilitation/mediation around the U.S. and around the world. He is a speaker and author, and has helped people resolve conflicts peacefully and collaboratively for over two decades. John is co-developer and founder of the Mediate Your Life training program, and worked closely for over a decade with Marshall Rosenberg, founder of the international work of Nonviolent Communication.

What does that mean to have a culture of empathy?  
I see it as skills, so that empathy is not just an ability to just sort of sense the emotions and that commonality with others, but to actually have the skills in communications to create that sort of empathic understanding and connection. But not just that but also to be able to use that when conflict occurs, to have difficult conversations.  

 

"I see that there are 4 responses to fear,
they are
fight, flight, freeze, or empathy."

 

Bridging Empathy Walls
Arlie Hochschild

 

Arlie Hochschild is an American sociologist and academic. She is professor emerita of sociology at the University of California, Berkeley. Hochschild has long focused on the human emotions which underlie moral beliefs, practices, and social life generally. Arlie is author of: Strangers in Their Own Land: Anger and Mourning on the American Right.

 

Publisher's Weekly notes:
"After evaluating her conclusions and meeting her informants in these pages, it's hard to disagree that empathy is the best solution to stymied political and social discourse."



Berlin Wall, by Thierry Noir

"An empathy wall is an obstacle to deep understanding of another person, one that can make us feel indifferent or even hostile to those who hold different beliefs or whose childhood is rooted in different circumstances." 

"We, on both sides, wrongly imagine that empathy with the "other" side brings an end to clearheaded analysis when, in truth, it's on the other side of that bridge that the most important analysis can begin."

"We are all the surveyors, drafters, and followers of "empathy maps" which show us whom and whom not to empathize with. Just as political maps can be drawn and redrawn, so too can empathy maps - depending on the interplay of gender, race, class, and nationality."

 
 
 

The Empath's Survival Guide
Judith Orloff & Edwin Rutsch



Judith Orloff, MD is an Assistant Clinical Professor of Psychiatry at UCLA, has helped patients find emotional freedom for over 20 years. She synthesizes the pearls of traditional medicine with cutting edge knowledge of intuition, energy, and spirituality to achieve physical and emotional healing. She is the author of The Empath's Survival Guide: Life Strategies for Sensitive People.
 

 "Having empathy means our heart goes out
to another person in joy or pain,"

 

"Energy doesn't lie.
Keep sensing it, trusting it, letting it liberate you.
"

 

Sub Conference: Empaths

How Might We Build a More Empathic Culture?
Personal Theology: Unitarian Universalist Church of Berkeley
Edwin Rutsch

Edwin Rutsch is the founding director of the Center for Building a Culture of Empathy and the founder of the International Empathy Trainers Association. The center's website, CultureOfEmpathy.com, is the internet's most comprehensive portal for empathy-related material, including interviews with over 300 experts on the topic.

 

He is a world traveler, a "seeker," a documentary filmmaker and has worked in the computer technology field. In his travels, he has interacted with a wide variety of cultures and peoples from all walks of life and learned to see and feel the common humanity of all people on the planet.

 

Empathy Stories: Heart, Connection, & Inspiration

Mary Goyer

 Mary Goyer is Holistic Counselor, Trauma Specialist, & Executive Coach. She supports organizations in cultivating innovative, collaborative, and productive work cultures. Individual coaching and team trainings focus on peak performance, conflict resolution, effective collaborative and feedback skills, and managing personality challenges that impede employee engagement.

 

She is editor of: Empathy Stories: Heart, Connection, & Inspiration. Empathy Stories is a collection of uplifting stories and anecdotes highlighting empathy-in-action in real conversations. These stories show what's possible when compassion comes first between family, co-workers, and perfect strangers in difficult - even life threatening - interactions. In Empathy Stories: Heart, Connection, & Inspiration, Mary Goyer invites over thirty communication experts to share their most teachable stories showcasing how simple and powerful true empathy is.

 

"What a difference it makes when a dash of empathy
 is added into tense or important conversations
 of every magnitude."



The Boyhood of Raleigh by Sir John Everett Millais

 
 
 

Empathy and the Danish Way of Parenting
Jessica Joelle Alexander

Jessica Alexander is an American expat, author, columnist and cultural trainer. She graduated with a BS in a psychology and went on to teach communication and writing skills in Scandinavia and central Europe. Married to a Dane for 13 years, she lives in Rome with her husband and two children, Sophia and Sebastian. She is the co-author of The Danish Way of Parenting; What the Happiest People in the World Know About Raising Confident, Capable Kids.
 

 "The Danes' highly developed sense of empathy is one of the main reasons that Denmark is consistently voted one of the happiest countries in the world (this year it is once again number one). Empathy plays a key role in improving our social connections, which is a major factor in our overall happiness."

 

 Stress Solution: Using Empathy to Reduce Stress, Anxiety, Fear and Develop Resilience
Arthur Ciaramicoli

 Arthur P. Ciaramicoli is a licensed clinical psychologist. He is the author of The Stress Solution: Using Empathy and Cognitive Behavioral Therapy to Reduce Anxiety and Develop Resilience and The Power of Empathy: A Practical Guide to Creating Intimacy, Self-understanding and Lasting Love.  He has been treating clients for more than 35 years. Arthur is a member of the American Psychological Association and the Massachusetts Psychological Association. Currently in private practice, he has been on the faculty of Harvard Medical School for several years and a lecturer for the American Cancer Society.

 

"Empathy calms the emotional brain so that we can perceive situations and interactions accurately and thoughtfully. With empathy, we produce our own natural stress-reducing chemicals that create calm, focused energy, allowing us to do and be our best."
 


The Scream - Edvard Munch

"Positive relationships and involvement in meaningful group experiences create resilience and lessen stress. Such experiences stimulate the release of oxytocin, the compassion hormone. This hormone produces feelings of security and calm and inhibits stress and anxiety: thus it protects us against the release of cortisol.... while cortisol make us fearful, oxytocin makes us feel comfortable, secure, and in a position to give and receive empathy... The good news is that we can produce this effect with practice by expanding our abilities to communicate with empathy."

 

How Empathy Can Close the Gap Created by Crime
Pete Wallis

Pete Wallis is the senior practitioner in restorative justice for Oxfordshire Youth Offending Service. He has facilitated hundreds of restorative meetings and written or co-authored several books and articles on the subject including, Understanding Restorative Justice: How Empathy Can Close the Gap Created by Crime and What Have I Done?: A Victim Empathy Programme for Young PeopleIn 2011 he set up a charity to support young crime victims, and he is a consultant for the new Restorative Services Quality Mark.

 

 

"Victim empathy work helps them to acknowledge that it is real people that they have harmed. Empathy engenders a sense of shared experience, and an identification with and understanding of the other person's situation, feelings and motives. Empathy has the potential to profoundly change our interactions with one another."

 

 Sub Conference: Justice

Developing an Empathic Way of Being
with Emotion-Focused Therapy
Robert Elliott

 

Robert Elliott is Professor of Counselling in the Counselling Unit at the University of Strathclyde, where he directs its research clinic and teaches counselling research and emotion-focused therapy. A professor Emeritus of Psychology at the University of Toledo (Ohio), he is co-author of several books.
 

He previously co-edited Psychotherapy Research, and Person-Centered Counseling and Psychotherapies, and is a Fellow in the Divisions of Humanistic Psychology, Psychotherapy, and Clinical Psychology of the American Psychological Association. He also teaches workshops about empathy around the world.

 

 

"Psychotherapist empathy has had a long and sometimes stormy history in psychotherapy. Proposed and codified by Rogers and his followers in the 1940's and 1950's, it was put forward as the foundation of helping skills training popularized in the 1960's and early 1970's."


Sub Conferences: Science

Developing an Empathic Way of Being
in Healthcare

Jeremy Howick

Jeremy Howick is senior researcher at the Nuffield Department of Primary Care Health Services at University of Oxford.  His research lies at the crossroads of philosophy and medicine. His interest in empathetic care grew out of his interest in placebo effects.  Jeremy is also founder and director of the The Oxford Empathetic Care Program.

 

The Oxford Empathetic Care Programme (OxCare) is an interdisciplinary research group that includes medical practitioners, philosophers, psychologists, and sociologists.

Aims:  Promote the importance of empathy in clinical practice. This includes empathetic relationships between patients (and their families) and healthcare practitioners, as well as empathetic relationships between healthcare systems and patients/practitioners.
 

Objectives

1. To develop and maintain a glossary of empathy (and related terms) definitions
2. To maintain a database of key measures of empathy
3. To identify and reduce contextual obstacles to empathy
4. Explore the relationship between evidence-based healthcare and empathetic healthcare
5. To develop empathy training for healthcare practitioners and healthcare managers
6. To develop a research program
7. To identify obstacles and facilitators to empathy
8. Explore the relevance of empathy to professional burnout and stress
9. To investigate whether the current model of revalidation is empathetic
10. To investigate how can empathetic care improve value-based healthcare


The Doctor by Luke Fildes (Wikipedia)

Sub Conference: Health Care

Empathy in Conflict Intervention
Richard Bowers and Nelle Moffett interviewed by Edwin Rutsch

Richard Bowers introduces himself by saying,  In addition to my private practice, I am a guest lecturer at Antioch University Midwest's Integral Studies in Conflict & Leadership program, I serve as a Ventura County Small Claims Court mediation supervisor through the Ventura Center for Dispute Settlement, and I mediate cases through the Los Angeles and Ventura County Superior Courts. My private practice, working with Nelle Moffett, involves workshops, practice groups, and working with individuals and couples focusing on communication and conflict coaching.

Nelle and I co-authored Empathy in Conflict Intervention: The Key to Successful NVC Mediation. This book brings together theories from psychology, conflict resolution, and sociology to explore the effectiveness of empathy in mediation.

From the book:
"What empathy provides for the mediator is a way to create an unbiased connection with each client without reverting to a cold aloofness that is sometimes taught in mediation training."


The Intervention of the Sabine Women - Jacques-Louis David (wikipedia)

"The impact of mediator empathy towards both parties may provide the support needed for successful mediation even when there is no ongoing relationship between the parties.  A better understanding of the power of empathy could lead to increased usage of empathy in mediation. This increased usage of empathy could increase perspective-taking by the parties within mediations, leading to increased connection, collaboration, or satisfaction with the mediation process for both mediators and disputants. "

Sub Conference: Justice

 In Defense of Empathy and Justice
John Gibbs


John Gibbs is a professor of developmental psychology at The Ohio State University and the author of Moral Development and Reality: Beyond the Theories of Kohlberg, Hoffman, and Haidt. John says, my interests pertain to cross-cultural sociomoral development, parental socialization, empathy, prosocial behavior, and antisocial behavior. I have, with students and colleagues, developed assessment measures of moral judgment, moral identity, social perspective-taking, self-serving cognitive distortions, and social skills. Together with
Martin Hoffman he wrote an article, Hillary has a point: In defense of empathy and justice.

 

Fresco of the Judgment of Solomon, (Wikipedia)

 

Hillary Rodham Clinton had a point when she recently urged:
"The most important thing each of us can do... is to try even harder to see the world through our neighbors' eyes, to imagine what it is like to walk in their shoes, to share their pain and their hopes and their dreams"....

we emphasize that empathy and justice are co-primary or mutual. If justice serves empathy, the reverse is certainly also true ...

Morality is most objective and compelling when justice and empathy align. That is, the moral prescription to act is strongest when victims are both wronged and harmed
.

 

 Sub Conference: Justice

The Power of Empathy and Focusing
Ann Weiser Cornell


Ann Weiser Cornell is an author, educator, and worldwide authority on Focusing, the self-inquiry psychotherapeutic technique developed by Eugene Gendlin. She has written several definitive books on Focusing, including

Ann has taught Focusing around the world since 1980, and has developed a system and technique called Inner Relationship Focusing.  She says,
 

" I want to say first of all how much I admire your work and how much I believe in what you are doing, because I believe that empathy can move mountains. Empathy can change the world. And it changes situations when we bring empathy in...

 

So the power of empathy to open a space where something new can happen is enormously impressive and yes, in 44 years now of working with Focusing and listening, I've seen it over and over and over again.  Now that is very powerful.

 

So what I would say is,
empathy releases impass
e.


That is true and we see it all over the place when it's possible in groups, in working groups, even people who
love each other."

 
 
 

Empathy-Based Family Life with Hand in Hand Parenting
Craig Appel

Craig Appel is the Executive Director of Parenting by Connection that uses the Hand in Hand Parenting approach. They say, "Our mission is to provide parents with insights, skills, and support they need to listen to and connect with their children in a way that allows each child to thrive. We do this through easy-to-access support, classes, and literature. We offer vital information to help parents deal with issues from children biting and kids' temper tantrums to learning issues and bullying on playgrounds and in schools."

 

"I started to see that helping parents and changing the dynamic in the family and how children are raised is a huge leverage point for changing the world. Raising empathic children... has huge butterfly rippling effects in terms of changing the world...
 

We model the behaviour of listening with empathy, and that is how we help them grow into social and emotionally intelligent children."

Sub Conference: Empathic Family

Philosophers Empathy Circle

For & Against Empathy  
Lori Gruen, Jesse Prinz and Edwin Rutsch


With David Hume looking over his their shoulders, Edwin Rutsch facilitates a new way for philosophers to dialog with each other about their views. Instead of a competitive debate, they try to empathize with each others feelings, needs, points of view and understandings. Edwin facilitates this Philosophers Empathy Circle with Jesse Prinz who is 'against empathy' and Lori Gruen who is 'for empathy'. Check out this fascinating process and discussion. How will it end?

 


The School of Athens, by Raphael (Wikipedia)

 

Jesse Prinz is Distinguished Professor at City University of New York and
 author of 'The Emotional Construction of Morals'.

 

"empathy is prone to biases that render it potentially harmful...
I argue that, instead of empathy, moral judgments involve emotions
such as anger, disgust, guilt, and admiration. These, not empathy,
provide the sentimental foundation for morality."


Lori Gruen is Professor of Philosophy at Wesleyan University and
author of 'Entangled Empathy: From an Ethics of Justice to an Ethics of Empathy'

"Empathy is also something we are taught to "get over" or grow

out of. We learn to quash our caring reactions for others, and

our busy lives and immediate preoccupations provide

 excuses for not developing empathy."

"I feel we need to build a global culture of empathy.
 It's the only way humanity and the planet can survive."

Nurturing Empathic Family and Parenting
Robin Grille
"Our job is to be the teachers of empathy - We are empathy farmers!"

Robin Grille is an "empathy farmer", father, a psychologist in private practice with twenty years' experience, and a parenting educator. His articles on parenting and child development have been widely published in Australia and overseas. Robin's first book: 'Parenting for a Peaceful World'  has received international acclaim and led to speaking engagements around Australia, USA and New Zealand. 'Heart to Heart Parenting' is Robin's second book.

A passionate speaker and social change activist, Robin's extensive research has led him to feel that improved attention to babies' and children's emotional needs is the most powerful way to move societies toward sustainability and peace.

 

"The human brain and heart that are met primarily with empathy
 in
the critical early years cannot and will not grow to
choose a violent or selfish life.
"
 

 

"Building of human empathy is one brick at a time and sometimes
the
bricks come down in the building process.

 

"Nobody can escape life's struggles and traumas, but those who have experienced the empathy that helped them build a strong sense of self in childhood tend to have a strong foundation for emotional resilience and can draw on positive internal resources to help them resolve and rebound."


Sub Conference: Empathic Family

  Entangled Empathy: From an Ethics of Justice to an Ethics of Empathy
Lori Gruen

Lori Gruen is Professor of Philosophy, Feminist, Gender, and Sexuality Studies, and Environmental Studies at Wesleyan University where she also coordinates Wesleyan Animal Studies. Her work lies at the intersection of ethical theory and practice, with a particular focus on issues that impact those often overlooked in traditional ethical investigations, e.g. women, people of color, non-human animals. She has published extensively on topics in animal ethics, ecofeminism, and practical ethics more broadly.  Lori is author of, Entangled Empathy, An Alternative Ethic for Our Relationships with Animals.
 

"Empathy is also something we are taught to "get over" or grow

out of. We learn to quash our caring reactions for others, and

our busy lives and immediate preoccupations provide

 excuses for not developing empathy."
 

Edward Hicks - The Peaceable Kingdom (Wikipedia)


From the book description, "In Entangled Empathy, scholar and activist Lori Gruen argues that rather than focusing on animal "rights," we ought to work to make our relationships with animals right by empathetically responding to their needs, interests, desires, vulnerabilities, hopes, and unique perspectives. Pointing out that we are already entangled in complex and life-altering relationships with other animals, Gruen guides readers through a new way of thinking about - and practicing - animal ethics."
 

Sub Conferences: Science
 






 

 




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